Return Policy

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

You have 14 days from the date of delivery to return eligible items for a refund or exchange.

Eligible Items

To be eligible for a return, items must be:

• Unused and in the same condition that you received them
• In the original packaging
• Accompanied by proof of purchase

Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards
• Downloadable products
• Personal care items

How to Return

To initiate a return, please contact us at Support@skyestores.com with your order number and reason for return. We'll provide you with return shipping instructions.

Refunds

Once we receive and inspect your return, we'll process your refund to your original payment method within 5-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact us to arrange the exchange.

Questions?

If you have any questions about our return policy, please contact us.